Refund policy
Returns and Exchanges
Items sold are non-refundable.
If merchandise is found to be defective, an exchange may be arranged if the merchandise is in its original packaging. Please notify The Grocery Club at +852 3528 0348 within 24 hours of receiving the merchandise. Your receipt serves as proof of purchase.
The Grocery Club reserves the right to amend these terms and conditions and to make the final decision on all matters of dispute.
Enquiries
For enquiries about online orders and delivery, call us at +852 3528 0348 or email info@the-groceryclub.com.
Service hours: Monday to Friday, 9:00 am to 5:00 pm, excluding public holidays.