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$1000
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BELUGA CAVIAR 10g
Buy 1 & Get 1 Free
Open 7/7 including Public Holidays | Same-day delivery Monday to Saturday & free delivery for orders above HK$650

Delivery & Pickup Methods

Delivery

  1. For Hong Kong Island, Kowloon and New Territories areas:

Standard Delivery

Free delivery for orders above HK$650.

HK$100 (Hong Kong Island); HK$200 (Kowloon and New Territories) delivery charge for orders less than HK$650.
*Applicable to single delivery address only. Extra HK$100 will be charged for re-delivery arrangement.

Order Time

Earliest Delivery

00:00 to 11:59

Same Day - 14:00 to 20:00

12:00 to 23:59

Next Day - 09:00 to 20:00

Sunday & Public Holidays

Next Day - 09:00 to 20:00

 

 

Express Delivery

For orders placed from 07:00 – 12:00, HK$200 per order for delivery within 2 hours. Available Monday to Saturday. For order placed after 12:00 or on Sundays and Public Holidays, the orders will be send at 7:00 the next day.

*Applicable to single delivery address only. Extra HK$100 will be charged for re-delivery arrangement.

Express Order Time

Earliest Delivery

07:00 to 12:00

Same Day - Within 2 hours  

12:01 to 00:00

Next Day - From 7am within 2 hours

00:00 to 6:59

Same Day - From 7am within 2 hours

Sunday & Public Holidays

Next Day - From 07:00 within 2 hours

 

 

Notes:

  1. Order will be dispatched as soon as possible. The earliest delivery time would be the same day. Specific delivery time is not available.
  2. For bulk purchases of more than one case, we will confirm the delivery date with you directly.
  3. In the event of a lift breakdown during delivery we will make arrangements to deliver the goods at another time.
  4. Delivery service will be suspended when the typhoon signal No.8 or above or the black rainstorm signal is hoisted. In this event customers will be contacted to re-schedule delivery time.
  5. If delivery is delayed, postponed, or cancelled due to traffic, weather, different district or other factors, The Grocery Club shall not be liable for any loss or damage, no matter whether the factor which causes the delay, postponement or cancellation is within the control of The Grocery Club or not.

 

  1. Self-Pickup

Pickup at Unit 1406, Oceanic Industrial Centre, 2, Lee Lok Street, Ap Lei Chau, Hong Kong.

Self-Pickup available Monday to Saturday

Order Time

Collection Timeslot

00:00 to 11:59

Same day – 14:00 to 16:00

12:00 to 23:59

Next day – 9:00 to 16:00

 

 Self-Pickup available Sunday

Order Time

Collection Timeslot

00:01 to 12:00

Same day – 9:00 to 13:00

 

Notes:

  1. Customers may choose to collect the online order at our designated pickup location, with proof of purchase including order confirmation number at the time of pickup.
  2. Customers are required to sign a form confirmation at time of collection and by doing so, the customer shall accept the responsibility for the products ordered and picked up.
  3. Order must be picked up within 3 days upon payment. Customer will be responsible for the quality of the products we reserved for the pickup after 3 days.

 

Remarks:

  1. When you place an order, the prices charged are those applicable on the day you order.
  2. Delivery service is currently not available for the Outlying Islands, including Cheung Chau, Lantau Island and Lamma Island.
  3. Delivery service is not applicable to areas that cannot be reached directly by our vehicles.
  4. For walk-up buildings, delivery fee includes free delivery up to the third floor (counting from the ground floor); an additional delivery fee of HK$40 per floor is applicable. Any additional delivery fee can be paid directly to the delivery driver at time of delivery.
  5. As our vehicles cannot reach Big Wave Bay Village, Shek O without permission letters, please contact us before delivery on a mutually agreed pick up/delivery point.
  6. All orders are subject to confirmation of final availability by the-groceryclub.com. If we are unable to fulfil your order, we will notify you by phone or email before delivery.
  7. Customers shall allow us to access to the designated delivery location and ensure that a responsible person is at the delivery location provided to receive the order. If such a responsible person is not present at the time of delivery, customers hereby consent to us leaving the order at the delivery location they have nominated. The customer accepts responsibility for the order thereon.
  8. Upon receipt of items, we require your signature to confirm you have received the goods in good order. You may nominate someone else to sign on your behalf if you are not present. Any signature on the delivery note shall be considered evidence that the order and delivery is complete.
  9. We reserve the right to charge an additional delivery fee if the recipient fails to accept delivery at the nominated delivery time.
  10. It is the responsibility of the customer to notify us at least six hours before delivery of any change to the delivery address after placing the order.
  11. We reserve the right to decline delivery of goods to any customer at our sole discretion.
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