Return & Exchange Policy

Items sold are non-refundable.

Should the merchandise be found defective, exchange of merchandise in the original packaging may be arranged provided that the customer informs The Grocery Club at +852 3528 0348 within 24 hours upon receipt of merchandise. The receipt of merchandise will serve as a proof of purchase.

The Grocery Club reserves the right to amend terms & conditions and of final decision on all matters of disputes.

For any enquiry regarding online order and delivery, please call our us at +852 3528 0348 or email to info@the-groceryclub.com. (Service hour: Monday to Friday 9:00am to 5:00pm, except Public Holidays).